Shipping policy

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing times may be extended during peak seasons or sales events.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary based on your location and the selected shipping method. Estimated delivery times are as follows:
- Standard Shipping: 4-8 business days
- Expedited Shipping: 3 business days

Shipping times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Use this number to track your package directly through our third-party logistics (3PL) partner’s portal.

International Shipping

We currently ship within the United States. For international orders, shipping rates and times will vary. Customers are responsible for any duties, taxes, or customs fees upon delivery.

Shipping Restrictions

We are unable to ship to P.O. boxes or APO/FPO addresses.
Certain products may have shipping restrictions based on state or international regulations.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team at Basedtanproducts@gmail.com. We will work with our 3PL provider to resolve the issue as quickly as possible.

Returns and Exchanges

Questions?
If you have any questions regarding shipping or your order status, reach out to us at basedtanproducts@gmail.com